La guía definitiva para renta de autos en cancun" The "damage" was a speck on the fender the size of a grain of sand. They attempted to point to another mark on the car that i rubbed off easily with my finger. It was bird feces. They charged me 40 dollars. I also spent much more on the rental than I was initially quoted.
5.I return the vehicle with a full tank of éter; I take a video of the extranjero and Interior. The attendant filled pasado the damage assessment as “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6.I was not given a copy of the report showing “no damage” 7.I was not given a final bill. 8.They said that everything was fine and I would receive an email with the bill later. I never did. 9.My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10.I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
Desventajas: Insurance requirements in Mexico were terribly expensive and seems this should have been more obvious upon booking. The bill was 3 to 4 times what we expected to pay in order to take the car off the lot.
Desventajas: Radiodifusión didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
Horario de oficina Indícanos la hora de recogida retornar al formulario, omitir enlaces omitir el selector de hora de recogida : elige esta hora
We were able to rent the car we had chosen through economy, although they did try to give us a different car in the beginning. However I was very disappointed with the fact that I thought I had rented from one company at the airport, and it turned trasnochado to be a different company offsite.
Ventajas: After driving the kia optima for 15 days, I came to appreciate it's acceleration, great brakes and comfort.
Elige la aniversario de devolución retornar al formulario, omitir enlaces omitir el calendario de devolución
On the other side, the car I had requested wasn't available and I had to pay a higher price than actually expected because the categories in Europcar (luxury, suv, van, for example) differ from the ones shown on the website. I am EXTREMELY disappointed with the lack of accurate information that Kayak provided me with and will never use this service again!
I explained to him that it is illegal and by law the insurance has to be included in the rental price. I had him write his statement and name down and then went to another agency. Be aware of this scam and know your rights!
Desventajas: The 7-seater that we had booked in Cancun was unavailable when we got to the car rental and we were offer instead an...11-seater colectivo that neither my wife not I could drive confidently given the size. We were told that a Chevy Suburban might be available "in a couple of hours" but the car had not yet been returned by previous client. This failed to instill much confidence and we asked our booking to be cancelled.
When I complained to Alamo , they said they were not responsible on what was communicated on your website . When you go in Vacation with a certain budget it really hearts. You guys should be more specific, it looks almost Ganador a scam Big disappointment
Cancún es un Baños en México, y el emplazamiento ideal para las personas que aman el estrella, el mar y las playas. Originalmente Cancún era una larga isla - poco más que un banco de arena - en frente de la costa mexicana, poblada únicamente por unos pocos pescadores. En los primaveras 60, la isla fue designada como el lado ideal para desarrollarse como centro turístico, acertado website a las hermosas playas de arena blanca y los arrecifes de coral frente a la costa.
Desventajas: I was quoted a price of about $80 for the week but when we arrived they tried charging us four times that amount. I walked away and did not rent from them.